Terms & Conditions
Refund and Returns Policy
- All returns must be pre-authorised.
Please use the contact form to enquire about returns.
- Goods returned without authorisation will be refused.
- The customer must inspect the goods upon delivery
and report any fault, including missing items within 48 hours of receipt.
- Damaged goods must be returned within 14 days of
receipt.
- Faulty printer cartridges must be returned with
a print sample if appropriate to the fault.
- Accidental damage, neglect or misuse of items will
not be acceptable for return.
- Incorrectly ordered products cannot be returned
if the box and/or seal has been opened.
- The customer shall pay any carriage costs involved
in a return where the goods supplied are as requested and are not faulty.
- Cartridge SAVE will not promise that any cartridges
(including inkjet and toner cartridges and printheads) will last for
a pre-determined amount of time or page length and will not be acceptable
for return under this reason.
- Refunds will be made by the same method of payment.
